Effective Date: May 22, 2024

This Privacy Policy describes how Visual Concept Ltd (“Visual Concept”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you use our website (the “Website”) or interact with us in any other way.

Information We Collect

We collect several different types of information for various purposes to improve our services to you.

  • Information you provide directly: This includes information you provide when you fill out a form on our Website, such as your name, email address, phone number, and project details.
  • Information collected automatically: When you use our Website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing history on our Website.

Use of Your Information

We use the information we collect for various purposes, including:

  • To provide, operate, and maintain our Website
  • To process your requests and enquiries
  • To send you marketing and promotional communications (only with your consent)
  • To improve our Website and services
  • To comply with legal and regulatory obligations

Sharing Your Information

We may share your information with third-party service providers who help us operate our business and improve our Website (e.g., web hosting companies, marketing providers). These third-party service providers are obligated to keep your information confidential and use it only for the purposes we have disclosed.

We will not share your information with any other third party without your consent, except:

  • In response to a subpoena or other legal process
  • To protect the rights, property, or safety of ourselves or others

Data Retention

We will retain your information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Choices

You have several choices regarding your information:

  • You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.
  • You can request access to or deletion of your personal information by contacting us at info@visualconceptltd.com.

Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee the security of your information.

Children’s Privacy

Our Website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@visualconceptltd.com